• Client Services: (207) 518-1529

FAQ

Do you have Questions?

Facilities Management Company FAQ’s discussed by MRM Facilities

Having a good and professional Facilities Management Business with many different facilities management solutions available for your business 24 hours a day, 365 days a year will take the time, stress and worry away from you having to look after your commercial property, allowing you to do what you do best and run your business. Our Facilities Management FAQ’s will tell you everything you need to know and what to consider when you are looking for a company to look after your property’s maintenance needs.

About MRM Facilities

We are an independent Facilities Management Company and our excellent reputation has been built on providing quality work for Businesses and Commercial properties throughout Maine.

We offer our planned and reactive building maintenance services to a wide range of customers in a variety of business sectors.

Our team of professional, qualified, polite and proficient staff offer a complete engineering, repair and maintenance service for commercial and industrial companies, 24-hours a day, 365 days a year.

Best for Service & Quality
A business based on providing great service at fair prices, one of our most important responsibilities is to offer people the best in terms of service and quality. We believe our dedication to customer satisfaction, fast and efficient services at affordable prices will be the foundation of a long-term working relationship with you.

Respect for Our Environment
As a business, we respect our environment, and this is embedded in our decision making when providing our services. We are always looking for cleaner and greener ways of working, improving our environmental credentials and helping to safeguard our planet in the process. We aim to be one of the Maine’s greenest contractors by reducing our impact on the environment and by working with our partners and suppliers in promoting and achieving sustainable development of the environment.

Making a Positive Difference to Our Community
We want to make a positive difference to the communities that we work within, and we aim to focus our resources where we can have the most impact. We run apprenticeship schemes and work in conjunction with local authorities to engage in local community reinvestment programs.

A Great Place to Work
Our continued success relies on every one of our team members providing excellent service to our customers every time. Our motivated colleagues are fundamental to our continued growth and success, we are committed to giving our people the opportunity to be the best they can be with development plans and ongoing training provided.

MRM STATEMENT

MRM Facilities provides planned and reactive building maintenance services to a wide range of customers in a variety of business sectors throughout Maine. We provide 365 days, 24/7 emergency services contracts throughout the State of Maine.

Emergency Works are categorized, allocated and completed with full client approval including detailed recordings of details of repair or remedial work with full site information.

Our Planned Maintenance tasks are designed specifically around each clients detailed requirements by suitably qualified staff in conjunction with all current Health & Safety regulations. Full Risk Assessment and Method Statements are provided. We aim for, and achieve an extremely high level of repeat business from our clients.

Health & Safety

Health & Safety for our customers and staff is a primary concern. We are committed to ensuring our managers and staff receive the latest safety training. MRM Facilities operates and complies fully in accordance with CDC Regulations and amendments as necessary. We are positively engaged with our clients’ safety procedures and work closely to encourage and develop safe working practices.

MRM Facilities work in the following sectors.

  • Schools
  • Churches
  • Offices
  • Hospitals & Care Sectors
  • Historic Buildings
  • Colleges & Universities
  • Utilities Sectors
  • Leading Charities
  • Factories & Industrial Units
  • Hotels & Leisure Facilities
  • Retail Stores

A Facilities Management Company is also often referred to as FM, offers a wide range of facility management business services which look after and maintain your properties structure, hardware systems and appearance. A facility management business will service, maintain and repair hardware facilities like central heating, air conditioning, electrics, lighting, roofs, gardens, and carry out building construction and decor for a fixed monthly price.

Facility management is often necessary for public organisation client’s like; schools and government as well as private organisations when it is more cost-effective to have a specialist company carry out the maintenance of a commercial property or business than employ direct trades on a contract basis when you need them, or on a  permanent full-time basis.

It isn’t always beneficial to have a national facilities management business as often a more local or regional approach as this will give you the bespoke and personalised service you need.

There are two main types of facility management; Hard and soft management. Hard Facilities Management refers to services relating to the actual structure of a property and the systems that make it work effectively and remain safe. Soft Facilities Management refers to services that overlap with property management, such as pest control, cleaning, grounds maintenance, and security.

A facilities company manages a commercial business or property’s facilities, and these can include; manufacturing and industrial buildings, office buildings, retail centers and parks, sporting facilities, hospitals, hotels, arenas and many more. All these facilities can either be private or public sector organizations.

An exceptional facilities management company will manage servicing, upkeep and maintenance of a building and its hardware and respond to environmental, security, health and safety issues all of which enables the client, owner and management team to operate efficiently, effectively and safely without the need to plan and manage these aspects themselves.

Many companies are now realising the time that is taken and needed inhouse to manage the upkeep of a commercial business or property, and that this takes a huge amount of time away from managers that could be better spent doing the job they are employed to do. More and more companies are moving away from having an employed general handyman who can do bits and pieces as and when, and moving to a fully integrated, cost-effective management solution which has the skills and trades to cover all aspects of your properties upkeep and maintenance. Benefits include:

  • Cost-effective property maintenance
  • Timely and planned hardware servicing and repairs
  • Monthly management costs which can be planned into budget spend
  • Skilled tradespeople for each job
  • A safe and effective working environment in line with all Health & Safety legislation
  • Managers can effectively do the job they are employed to do rather than arrange and plan contractors, repairs and maintenance
  • A well-maintained property creates a safe working environment, reduces energy costs and ensures all areas of the business can function smoothly and efficiently.

MRM Facilities Services

Commercial Heating Services

  • Gas Heating Installation
  • Gas Heating Servicing and Maintenance
  • Gas Heating Repair

Commercial Plumbing Services

  • Gas Plumbing and Pipework Installation
  • Gas Plumbing and Pipework Servicing and Maintenance
  • Gas Plumbing and Pipework Repair

Commercial Air Conditioning & HVAC Services

  • Air Conditioning and Ventilation Installation
  • Air Conditioning and Ventilation Servicing and Maintenance
  • Air Conditioning and Ventilation Repair
  • Air Conditioning and Ventilation Control System Installation, Repair and Maintenance

Commercial Electrical Services

  • Electrical Installation
  • Electrical Servicing and Maintenance
  • Electrical Repair
  • Electrical Services Testing

Building & Construction Services

  • Building and Construction
  • Building and Construction Servicing and Maintenance
  • Building and Construction Repair

Commercial Roofing Services

  • Roofing Installation
  • Roofing Servicing and Maintenance
  • Roofing Repair

We are committed to delivering:

  • A Rapid, Reputable, Responsive & Professional Service
  • Dedicated Engineers on call 24hrs a day, 7 days a week, 365 days a year
  • Emergency Call-outs 24hrs a day, 7 days a week, 365 days a year
  • Our Engineers routinely fix 90% of breakdowns during their initial visit
  • Planned Maintenance & Servicing for all your properties hardware
  • Project Design
  • Planning & Installation Services

Our team of gas engineers, joiners, electricians, engineers and construction engineers have all the skills needed to make sure any project, service or repair runs smoothly, efficiently and on time with no need for anyone within your business having to find and manage subcontractors.

If you are searching for a Facilities Management Company anywhere in Maine then please give us a call on 207-518-1529 and we will be happy to answer any questions you have or deal with any property emergency you might have.